Roles & Responsibilities
Each role has distinct responsibilities in day-to-day project operations:
Product Person
- Creates and maintains the product backlog
- Writes user stories and acceptance criteria
- Prioritizes backlog items based on business value
- Reviews and approves completed tickets
- Creates epics that align with product roadmap
- Participates in backlog refinement to clarify requirements
- Uses system generated reports to track product progress and make decisions
- Links tickets to strategic goals and initiatives
Project Manager
- Sets up and configures the project structure
- Creates sprints and manages the sprint planning process
- Keeps daily activities updated using the ticket tracking board
- Identifies blockers and dependencies between tickets
- Tracks velocity and burndown charts
- Manages scope changes and adjusts timelines
- Generates status reports for stakeholders
- Facilitates retrospectives and documents action items
- Ensures workflow processes are followed
Development Team
- Estimates effort for tickets during refinement
- Updates ticket status as work progresses
- Breaks down complex stories into subtasks
- Logs work time against tickets
- Links code commits/pull requests to tickets
- Documents technical decisions and implementation notes
- Adds comments to communicate blockers or questions
- Creates and links bug tickets to related features
- Updates acceptance criteria with test results
- Participates in ticket reviews before marking work complete
These roles often overlap and collaborate, with the ticketing system serving as the central hub for communication, tracking, and accountability throughout the project lifecycle.